Family Gathering FAQ’s

FAQ’S

WHAT MAKES US DIFFERENT?

We believe travel is richer and more transformative when we do it as a family, or, even better, alongside other families. We design trips that engage and consider the needs of the littles while not over-playing to them. The reasons we travel, mystery, romance, revelation, growth, have not changed just because we’ve had children. In the end, they will value what we value, and exploring an exotic market hand in hand with other kids is infinitely more exciting and memorable than standing in line at Disneyland. 

WHAT ARE YOUR DEPOSIT AND CANCELLATION POLICIES?

A 50%, non-refundable deposit is required to confirm your place at one of our Gatherings. 

The remaining balance is required 30 days before the trip begins. 

If you choose to cancel within 30 days of the trip we will not be able to refund your deposit or the rest of your payment.

WHAT IF THE EVENT IS CANCELLED?

It has been a wild year, hasn’t it? In the event that circumstances outside of our control, including changing COVID-19-related regulations or some other force majeure event, impact our ability to host this Gathering as intended our first choice will be to alter, postpone or reschedule. If we have to cancel the Gathering entirely we will refund 75% of all payments made by our guests within 30 days of the cancellation announcement. There are a lot of costs associated with the planning of these events that are not recoupable in the event of a cancellation, including deposits paid to properties and vendors as well as our administrative and travel costs. We are a small operation and we appreciate your trust, understanding and patience. 

DO I NEED TO BE VACCINATED AGAINST COVID-19 TO ATTEND?

Nope. We ask that you provide one of the following: a) proof of vaccination against COVID-19, b) a note from a doctor showing you have fully recovered from COVID-19 or c) a negative PCR test taken within 72 hours of your departure from your home country. 

If you are showing signs of COVID-19 you are not allowed to join the trip and will have to cancel.

WILL WE BE WEARING MASKS?

We will follow local regulations and guidelines around social distancing and mask-wearing. In the places where we stay we will not require masks to be worn, though we may recommend their use in situations like group transport, crowded lobbies, etc. 

WHAT IF I GET SICK DURING THE TRIP?

If you become ill or need to quarantine during the trip we will work with you to get the resources you need to safely comply with local regulations as well as help you access any health services you may require. The costs for these services, though, will be your responsibility. We will not be able to offer any refunds in this case.

DO I NEED TRAVEL INSURANCE?

Yes! We ask all our guests to obtain, at their cost, travel insurance before they depart. This is a good practice generally, but is required if you are joining us on one of our trips, even if you are attending a Gathering in your home country. Your policy should cover trip interruption, trip cancellation, emergency medical expenses, evacuation and repatriation and personal effects. We recommend Travelex or World Nomads who both have affordable and comprehensive policies with painless signup processes.

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