Pop Up Life FAQ’s
WHAT MAKES US DIFFERENT?
We believe travel is richer and more transformative when we do it as a family, or, even better, alongside other families. We design trips that engage and consider the needs of the littles while not over-playing to them. The reasons we travel, mystery, romance, revelation, growth, have not changed just because we’ve had children. In the end, they will value what we value, and exploring an exotic market hand in hand with other kids is infinitely more exciting and memorable than standing in line at Disneyland.
HOW MANY FAMILIES/CHILDREN DO YOU EXPECT TO ATTEND?
We expect we will have room for five to eight families for each of our events.
WHAT MEALS ARE PROVIDED?
Each event has a different configuration. Please check your trip page for specifics on what is included.
LODING OPTIONS IN THE AREA?
Booking your stay is your responsibility, but we are happy to provide guidance, to share our list of preferred properties and to give feedback on any options you’re considering. Airbnb is generally the best place to start your search. Most owners are willing to offer a special rate for a rental of a month or more. We are highly opinionated about housing, and this comes in very handy.
Except where noted, booking transport is your responsibility. We are happy to advise on the best and most economical options in each area.
WHAT ARE YOUR DEPOSIT AND CANCELLATION POLICIES?
A 50%, non-refundable deposit is required to confirm your place at Pop Up Life.
The remaining balance is required 30 days before the trip begins.
If you choose to cancel within 30 days of the trip we will not be able to refund your deposit or the rest of your payment.
WHAT IF THE EVENT IS CANCELLED?
It has been a wild couple of years, hasn’t it? In the event that circumstances outside of our control, including changing COVID-19-related regulations or some other force majeure event, impact our ability to host this event as intended our first choice will be to alter, postpone or reschedule. If we have to cancel the event entirely we will refund 75% of all payments made by our guests within 30 days of the cancellation announcement. There are a lot of costs associated with the planning of these events that are not recoupable in the event of a cancellation, including deposits paid to properties and vendors as well as our administrative and travel costs. We are a small operation and we appreciate your trust, understanding and patience.
DO I NEED TO BE VACCINATED AGAINST COVID-19 TO ATTEND?
No. We’re glad to say the world of travel has moved past that dark chapter. All are welcome to attend, regardless of vaccination status.
WHAT IF I GET SICK DURING THE TRIP?
If you become ill or need to quarantine during the trip we will work with you to get the resources you need to safely comply with local regulations as well as help you access any health services you may require. The costs for these services, though, will be your responsibility. We will not be able to offer any refunds in this case.
DO I NEED TRAVEL INSURANCE?
We suggest all our guests obtain, at their cost, travel insurance before they depart. We recommend Travelex or World Nomads who both have affordable and comprehensive policies with painless signup processes.