Family Gathering FAQ’s
FAQ’S
WHAT ARE OUR DEPOSIT AND CANCELLATION POLICIES?
A 50%, non-refundable deposit is required to confirm your place at one of our Gatherings.
The remaining balance is required 30 days before the trip begins.
If you choose to cancel within 30 days of the trip we will not be able to refund your deposit or the rest of your payment.
WHAT IF THE EVENT IS CANCELLED?
It has been a wild year, hasn’t it? In the event that circumstances outside of our control, including public health-related regulations or some other force majeure event, impact our ability to host this Gathering as intended our first choice will be to alter, postpone or reschedule. If we have to cancel the Gathering entirely we will refund 75% of all payments made by our guests within 30 days of the cancellation announcement. There are a lot of costs associated with the planning of these events that are not recoupable in the event of a cancellation, including deposits paid to properties and vendors as well as our administrative and travel costs. We are a small operation and we appreciate your trust, understanding and patience.
WHAT IF I GET SICK DURING THE TRIP?
If you become ill or need to quarantine during the trip we will work with you to get the resources you need to safely comply with local regulations as well as help you access any health services you may require. The costs for these services, though, will be your responsibility. We will not be able to offer any refunds in this case.
DO I NEED TRAVEL INSURANCE?
Yes! We ask all our guests to obtain, at their cost, travel insurance before they depart. This is a good practice generally, but is required if you are joining us on one of our trips, even if you are attending a Gathering in your home country. Your policy should cover trip interruption, trip cancellation, emergency medical expenses, evacuation and repatriation and personal effects. We recommend Travelex or World Nomads who both have affordable and comprehensive policies with painless signup processes.